TESTIMONIALS

Kim Phillips - Seller

Thom was the most efficient professional to execute the sale of my real estate I have ever had work FOR me. From the tiniest details to the largest decisions he effected everything as if it were his own property! He was ahead of each step which led to a swift sale and fast closing! There just could no tbe a better real estate agent in Western Pennsylvania.

Alexis Steinberg - Buyer

Thom is amazing. He went above and beyond as real-estate agent for us. We helped us buy our dream home. We started to look for home through the pandemic which was a disaster (no fault of Thom's). We ended up in some strange scenarios and every time Thom made sure that we would get the best offer possible and that even though stuff was crazy, we never had to compromise for what we want. He also made sure that our best interests were at the core of every deal and he would "fight" to make that happen. We could not have asked for a better experience. He ended up becoming one of our dear friends. I highly recommend him for any of your house buying/selling needs. He will make sure that your best interests are always met. He is extremely professional and just such a great human. So glad to have be introduced to him!

David Yesilonis - Buyer

Thom is an excellent realtor. As a first-time home buyer, he took the time to make sure we were educated on the buying process and answered every question we had. Further, we had an extremely small window to make a purchase in an extraordinarily competitive market and were able to get it done. I was particularly impressed with Thom's ability to navigate the offer inspection negotiation process to ensure that we got the best outcome. Would highly recommend to anyone looking to purchase or sell in the Pittsburgh area.

Daniel & Rebecca Dawson - Buyers

We relocated from Houston Texas to Pittsburgh and we could not have been more pleased with Thom. Thom's understanding of the market and his connections to the community are second to none. From day one through out the entire process Thom asked us questions daily on our thoughts the good and bad, kept us informed daily, in the loop on progress and even helped us with contractors and helped us find storage for our motorhome... If we had a question - Thom did the research and found the answer quickly. Simply everything you can possibly think of he was all over it!!!! I WISH our experience buying our previous home and selling it 12 years later could have went as smoothly as Thom made it for us (and we sold our other house in one day so how could you not be pleased with that person). If you are looking for the BEST then you should reach out to Thom!

Nora Zhang - Buyer

Thom is always a joy to work with. He is super friendly, open-minded and effective. You can always reach him with phone or email and can always get constructive advice from him. His professional judgement is acute and precious, making him easily stand out among all his peers. Besides professionalism, he has a great sense of humor and makes you laugh.

Brad B. - Buyer

My experience with Thom was excellent. From the initial meeting where I told him the type of home that I was interested in buying until the final meeting where the closing documents were signed, Thom remained a staunch advocate for my interests and ensured that all of my questions were answered. He made himself available at all times to address my concerns as a first time home buyer and patiently answered all of my questions, which were numerous. When roadblocks arose, he quickly and deftly developed solutions to ensure that my experience was as positive as it could be. He is organized, thorough, punctual, driven, and professional. If you are a first time home buyer like myself or experienced with the world of real estate, Thom is the agent for you.

Merlyn M. Reuss - Buyer

With my being a young, first-time buyer, Thom was the best real estate agent I could've asked for. Not only is he quick with communication, follow-ups, coordinating all the moving parts in closing, etc., but he diligently kept me on track and answered any questions within his wheelhouse. Issues that were brought to his attention were immediately dealt with. Thom is knowledgeable about the industry and Pittsburgh housing market, and he is resourceful if a unique situation arises. Among being a skilled professional, Thom is extremely pleasant to work with, and his dedication to his clients is second to none. I typically skip the process of writing reviews, but his work is exceptional.

Forrest McConville - Seller

Thom is a great real estate! I was in a difficult situation that required know-how and patience and he brought both to the table. Thom remained calm and reassuring throughout the sales process. I always felt that he was very honest with me, and he delivered the honesty with kindness. He always let me know next steps in a clear, concise and thorough manner. Thom was very responsive and knowledgeable. I would definitely recommend him!

Jim Paladino - Seller

I give Thom my highest recommendation to be your Realtor. Thom is extremely experienced in what he does, a true professional. It was a difficult decision to sell my house but Thom was there to help ease my anxiety and walk me though the process every step of the way. And having an offer in 48hours, he just knew how to price my home to gain the maximum profit for me and sell is as quickly as it did. He always took the time to LISTEN, always answered my emails, texts and phone calls. I can't say enough great things about Thom. He is the hardest working Realtor in the business. Choose Thom McDonell for your real estate needs, you truly will not be disappointed. Thank you Thom, it was the best decision to have you sell my home. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Joel & Kimberley Phillips - Sellers

Thom has sold three of our properties: a triplex and two single family's. Two of the properties were priced right and sold to the first person to see them. Outstanding!!! The third property had unexpected challenges that required attention. That took time. Thom was always on top of the issues for every property. He has a high level of focused energy that I greatly appreciated. There were many discussions on what should/can be done for each property to sell them. Some were done; some were not. But the discussions were always important for their insights and always were a contribution to the decision-making process. You cannot go wrong with Thom!

Meghan Greenwood - Seller

Thom was always available to address my questions, no matter how silly or difficult they seemed. He did a great job of staging our home for sell - the pictures turned out great! He also was very helpful during the inspections and closing process, nothing seemed out of reach or confusing.

Lee and Connie Hess - Buyers

Thom exceeded all expectations. He is knowledgeable and very responsive. What impressed us the most was his ability to understand our taste and style after only a couple of showings. Once he knew what we wanted, he was able to show us the types of properties we would really be interested in seeing. He is warm and funny and he made the home-buying process enjoyable. We would highly recommend him.

Micah and Rachel Howard - Buyers

Thom McDonell is a consummate professional. His knowledge of the real estate market in the Pittsburgh area is unmatched, as is his work ethic. He is also one of the most personable guys you will ever meet. Our journey to find a home began two years ago with many ups and downs, twists, and turns. We were sure Thom would be at his wit's end with us at times, but instead, he was always there for us. He never gave up on us, assuring us that we would find a house that we would love. In the end, we found a home that has truly exceeded our expectations. It is the house of our dreams! We are so thankful for everything Thom did for us, and we give him our highest recommendation, without hesitation.

Yuexian Guo - Buyer

It is by chance that we selected Thom as our agent but we are so happy about our decision. He always provides customer centered wise and professional advice and gets everything down in a very effective way. He is also very communicative, sensitive to individual needs and willing to extend his service whenever needed. We are deeply impressed.

Colin - Real Property Mgmt

Thom was great. Super easy to work with and goes above and beyond to get everything pushed through. He sold a house for one of our owners and was very responsive and helped a ton.

Richard Mario Plundo - Buyer

Thom was terrific from start to finish. He showed every property of interest and was accommodating throughout. He took care of all the details to ensure that closing went smoothly and made the entire experience painless. He was friendly, knowledgeable, and patient. I would recommend him to anyone considering buying or selling.

Zac and Danielle Johns - Buyers

Thom was great from our first call to handing over the keys! His attention to detail and willingness to look and look and look at multiple homes (in multiple areas) until we found "our home" was extremely helpful and made the home buying experience appreciated , not rushed. My wife and I(then fiancé) were a month away from our big day when we first spoke to Thom. We were nervous about planning a wedding and buying a home at the same time but Thom helped with our best wedding gift, an accepted offer on a great house!

Lynn McCarthy - Seller

It is great working with Thom. Thom is diligent, very responsive, and extremely knowledgeable. Thom makes sure all details are addressed. Extremely reliable. Always answered questions and concerns in a very timely manner. I would highly recommend Thom McDonell for all of your real estate needs .A very satisfied customer, Lynn McCarthy

Ted - Seller

I could not have asked for a better real estate agent than Thom McDonell. I knew immediately that Thom was the right agent to sell my home. My lifestyle is very busy and hectic, and I also knew that selling a home can be very stressful . Thom made the entire selling process easy, seamless and stress free. Thom's communication skills are outstanding. My phone calls would always be answered when I called, or if not, my phone call would be returned within a few minutes. My emails and text messages were always promptly answered. Document prep, paperwork, and all of those other little things that need to be taken care of was handled expertly and efficiently by Thom each and every time. Thanks to Thom, my entire home selling process was a very good experience. Thom provided me with such a high level of service and attention, he made me feel that I was his most important client.

Linda - Seller

Thom Mcdonell helped me sell my house in Castle Shannon. The entire selling experience was new for me, but Thom made it easy. He was always available for questions and always on time for appointments. He was very patient and on top of things. If I had to sell or buy another house, I would certainly get Thom as my realtor.

Brenda - Buyer

Thom was very helpful with the purchase of my first home. Since this was my first home, he took the time to explain the processes involved and was helpful in negotiations as well. He was also quick to respond to emails and messages. I would highly recommend Thom if you are looking to purchase a home.

Shean & Andy - Sellers

My husband and I were worried about selling our house as we were on a tight timeline- we had3-4 months to prepare and sell it prior to moving out of state. We knew we were in good hands from our very first meeting with Thom. It was obvious he had an excellent work ethic and was very experienced. He gave us clear guidelines in terms of what we needed to get our house ready to list, and had a lot of practical advice as this was the first time we were selling a home. We both appreciated that we could reach Thom any time (day, night and weekends) and he always planned around our busy schedules, which was very much appreciated! In addition, he came to our house for any meetings we scheduled which was so convenient for us. We received a full price offer a day after being placed on the multi-list, which we were very excited about. When it came time to tackle the results of the home inspection and buyer’s requests, Thom really helped us navigate through that process smoothly and efficiently. We officially closed on our house 3 months after our very first meeting with Thom, and we could not be happier! We give Thom our highest recommendation and hope you will consider working with him!

Nancy - Seller

Upon my father's sudden death, I found myself faced with the overwhelming task of settling his affairs. This was made harder by the fact that my father had lived in Pittsburgh and I live in Maryland. A neighbour of my Dad's recommended Howard Hanna Real Estate and I had the good fortune of finding Thom McDonell! Thom was very professional and pleasant to work with; he gave excellent advice on getting the house listed in a timely manner. The house had a contract within one week of being listed! Thom helped me understand the settlement process; and we were able to get most things accomplished via email. Thom was VERY "on top of things"- prompt about returning calls and email. He was also sensitive to the fact that I was grieving and overwhelmed by my new responsibilities. He made a difficult time so much easier; I highly recommend Thom McDonell for any real estate needs!

Greg & Maureen - Sellers

Thom impressed us most with his willingness to listen. He was open to our suggestions and respected our desires in relation to selling the house. He worked hard to insure that we received the greatest amount possible for our house. He continuously kept us informed and advised us on "what to do next". We were confident in his knowledge of the surrounding area. This was our first experience as "sellers" and Thom made the experience as easy and stress-free as possible. He took good care of us.